Legal
Disclaimer
Last updated: 11 November 2026
Who we are
US Assist is a private visa consultancy that helps Indian travellers prepare US B1/B2 visitor visa applications.
Important. US Assist is not a government website, authority, embassy or consulate. We are not affiliated with the US Embassy or Consulates in India, the US Department of State or any government body. We do not issue visas. All decisions on visas are made only by US consular officers.
Our services
Depending on what is included at the time you pay, our services may include:
- A case assessment of your profile, purpose and travel history
- DS-160 answers prepared with you and reviewed before you submit
- Guidance on paying the visa fee and scheduling your appointments in your own account
- Alerts when earlier appointment dates open
- A document list for your profile and a review of the documents you will carry
- An interview preparation guide
- Status follow-up until your passport is returned
Our role is to guide and support you. You submit your own application and pay government fees in your own account. We do not issue visas, submit applications or make decisions for any government authority.
No guarantee of outcome
US Assist does not guarantee the issue of a visa, an appointment date or an interview waiver. Decisions and processing times are made only by US consular officers and the US Department of State. Our service fee pays for our guidance and assistance, and does not depend on the final decision.
Government fees
You pay the US visa application fee and any issuance fee directly to the US government. These charges are separate from our service fee and follow US government rules. We do not control government fees, appointment availability, processing times or decisions.
Accuracy of your information
You are responsible for giving accurate, truthful and complete information on your application. We are not responsible for delays, refusals or problems caused by incorrect, incomplete or misleading information.
Website information
The information on this website is general and is not specific to your case. Fees, requirements and timelines are approximate and can change, as the US government updates them. Your Case Manager will confirm what applies to your application.
Limitation of liability
Our liability is limited to the amount you paid for our service. We are not responsible for losses, damages or expenses arising from:
- Visa application or processing delays
- Visa refusals
- Travel cancellations
- Changes in US government policies
- Actions or decisions of the US government or other third parties
Our Terms and Conditions and Refund Policy also apply.
Business operator
US Assist is operated by Social Sutra Digital, B-803, Raj Lifestyle, Mira Road East, Mira Bhayandar, Maharashtra 401107, India, a Social Sutra Group company, from the team behind SchengenAssist.
Contact us
For any question about this disclaimer, write to us at ask@social-sutra.com or message us on WhatsApp at +91 98912 37580. We reply between 10 AM and 10 PM.
US Assist is operated by Social Sutra Digital, B-803, Raj Lifestyle, Mira Road East, Mira Bhayandar, Maharashtra 401107, India.